GDPR Compliance

Last Updated: June 15, 2026

1. Our Commitment to GDPR

glossy-crane is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable UK data protection laws.

2. Data Controller

For the purposes of GDPR, glossy-crane acts as the data controller for personal information collected through our website and services.

Contact: [email protected]

3. Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Consent: When you voluntarily submit information through our forms
• Contract: When processing is necessary to provide services you request
• Legitimate Interests: For business operations and service improvement
• Legal Obligation: When required to comply with legal requirements

4. Your Rights Under GDPR

4.1 Right to Access

You have the right to request a copy of the personal data we hold about you.

4.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

4.3 Right to Erasure

You have the right to request deletion of your personal data in certain circumstances.

4.4 Right to Restrict Processing

You have the right to request restriction of processing your personal data in specific situations.

4.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format.

4.6 Right to Object

You have the right to object to processing of your personal data based on legitimate interests.

4.7 Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time.

5. How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]

We will respond to your request within one month of receipt.

6. Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specific retention periods depend on:

• The nature of the data
• The purpose of processing
• Legal or regulatory requirements

8. International Data Transfers

We primarily process data within the United Kingdom. Any international transfers are conducted with appropriate safeguards in place.

9. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on individuals.

10. Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.

12. Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data appropriately.

ICO Website: ico.org.uk

13. Updates to This Information

We may update our GDPR compliance information from time to time. Changes will be posted on this page with an updated date.

14. Contact Us

For any questions regarding GDPR compliance or to exercise your rights, please contact:

Email: [email protected]